National Services Contractor
Meter Installations
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Water
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Gas
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Electric
USBronco Services Inc.
USBronco Services, Inc.
280 Donald Drive
Fairfield, OH 45018
O: (513) 829-9880
F: (513) 829-2922
USBronco Real-Time Data Collection System:
With the technology available today it is hard to believe that many
installation companies still collect meter exchange data with
hardcopy and pen, then later hand key the data into a spreadsheet
for delivery. We often receive calls from billing providers and utilities
asking for assistance because their current installer “just lost 2500
accounts of meter data, and now we can not bill this cycle”. These
types of issues can be overwhelming and sometimes unrecoverable
without extensive rework and down-time.
It is our belief that properly managing and handling billing and meter
exchange data is equally important as performing a profession
installation. In an effort to provide the highest quality of service to
our clients we have developed a real-time data collection system.
Besides greatly increasing efficiency, the purpose of the system is to
securely store, manage and process meter exchange data, therefore
removing the concern of lost and mis-allocated data.
The installation teams access the System Server
wirelessly utilizing a tablet. The route / account data
is encrypted and transferred in real-time from the
System Server onto the tablet at which time the
meter data is entered. When the installation is
complete and all data has been collected at the
premise, the data is encrypted and sent back to the
System Server.
The installation data is received, processed and tracked in real time,
not at the end of the day or end of the week.
The overall process is handled through our Dallas TX office, which
results in little to no interruption to the city billing department.
Data Collection
Interface
Interfacing to Billing Systems:
A unique attribute of our system is the ability to connect to any billing
system. During the development process one primary objective was to
be flexible with how we are able format exchange data to ensure
compatibility with any billing system provider. We often receive
correspondence from 3rd party billing providers complementing our
staff on data integrity and how “smooth” we make the process run
Work Order Management System (WOMS):
During the setup of the project, we develop a custom application for
each site. The custom applications serves as the WOMS, data review,
quality control and reporting. This application gives the user the ability
to extract data directly from our system server.
Daily Process:
At the close of each day’s production the supervisor, or crew lead, will
query the system server to review the data collected for that day. They
can also review any day, or date range, by selecting the range from a
calender built into the QC software. The data appears in a table format
for easy viewing. This will serve as the initial data check.
When the Supervisor, or Crew Lead, has finished reviewing their data,
they will contact our Quality Control Administrator, who will also
review the day’s production. The QC Admin will perform addition
checks.
Reporting:
We prepare and distribute a production report on a schedule
determined by the Project Manager and/or Client preference. The
typical Production Report will show the daily production totals
organized by Brand / Size. The report will also show the production
quantity to-date.